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Since 1925, Aero-Instruments has been one of the most trusted names in the design and manufacture of Air Data Sensors. We are leaders in experience, quality, service and innovation, dedicated to the development of technologically-advanced sensors. Our sensors have flown on nearly every type of aircraft including commercial aircraft, military aircraft, business jets, general aviation, rotorcraft and Unmanned Aerial Vehicles.
We are searching for a Customer Service Representative to Provide the Primary Point of Contact with Aero-Instruments customers in order to provide superior customer service.
Key Job Responsibilities:
- Primary Point of Contact for all day-to-day customer activity
- Provide customer quotes and follow up
- Order Entry and Order Acknowledgement
- Provide customers with Order Status
- Manage and maintain all customer correspondence and files
- Maintain positive relationship with customers
- Manage customer returns
- Look for opportunities for new sales to existing customer base
- Coordinate with Manufacturing on production scheduling issues in order to maintain 100% on-time deliveries
- Contact customers on Accounts Receivables issues
- Administer Government Contracts
Skills and Experience:
- Minimum two year degree in Business or Marketing or equivalent job experience
- One to three years in Customer Service within a manufacturing environment.
- Experience in the Aerospace industry and / or working with a Manufacturing Resource Planning system a plus
- Strong work ethic.
- A high attention to detail.
- Must be flexible in handling multiple tasks.
Interested applicants should submit a resume, including salary requirements, to:
hr@aero-inst.com
For more information please visit our website at www.aero-instruments.com |
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